![]() You should allocate or provide a storage location that has enough space and is fast enough to be used for the processing and output of the generated restore files. If you have a virtual environment, you can create a Windows Guest VM, and install a supported version of Outlook along with Ontrack for restore purposes. You must uninstall the 64-bit release and install Outlook 32-bit before installing Ontrack Power Controls. The 64-bit version is of Outlook is not supported under any release. Supported Outlook Versions for release 7.x are: (note, 7.x is no longer supported by Kroll) Resolution Uninstall the Symantec Enterprise Valut from the Archive Manager server. Outlook 2019 32-bit (Ontrack v9.3 minimum) MAPI subsytem used by the Archive Manager conflicts with the MAPI subsystem used by the Symantec Enterprise Valut. ![]() ![]() Supported Outlook versions for release 9.x are: You can propagate this key using an Active Directory Group Policy or. ![]() ValueType: REGSZ Value: 'Microsoft Outlook'. Create a Registry entry with the following characteristics: ValueName: EMProfileUpdate.exe. Outlook 2016 is not supported under Kroll 7.x releases and may present this error if attempted. Navigate to HKLM > Software > Microsoft > Windows Messaging Subsystem > MSMAPIApps. Kroll Ontrack PowerControls 9.x requires a compatible version of Outlook installed along with the latest service pack for that version. When you perform a restore with Kroll OnTrack PowerControls for Exchange using Outlook 2016 with some releases of Kroll, you get an error referencing the MAPI subsystem not being available.
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